Privacy Policy

Who we are

The Serenity Villas website (serenityvillasresort.com) is operated by Norris Serenity Rentals LLC, owned by Mario and Andrea Posani, in Sharps Chapel, Tennessee. Questions about this policy can go to serenityvillasnorris@gmail.com or (865) 661-5365.

What we collect

We collect the information you choose to provide when you contact us or join our priority list. Information associated with cookies and website usage is described in the Cookies section below.

Contact form: your first name, last name (optional), email address, and message.

Serenity Grand priority list: your first name and email address, and, if you choose to share them, your preferred time to visit and group size.

We don't take payments on this website. Reservations and payments happen on Airbnb or Vrbo, under their own privacy policies.

How we use it

We use your information to reply to your message, to let priority-list members know about Serenity Grand (including when dates open), and, if you choose to receive them, to send news about Serenity Villa and Serenity Grand, occasional promotions, and an occasional newsletter.

Your choices

You can unsubscribe from our emails at any time by using the unsubscribe link in our marketing emails or by emailing serenityvillasnorris@gmail.com. You can also email us to see, correct, or delete the information you've given us.

Service providers

This website is hosted by Wix, which stores form submissions for us. We may use similar service providers to send our emails. They handle your information only to provide those services. We never sell your information.

Cookies

This website runs on Wix, which uses cookies that the site needs to work and stay secure, and collects statistics about how the site is used, such as which pages are visited. The site does not currently show a cookie banner, so these cookies load when you visit. You can block or delete cookies in your browser settings.

Children

This website is intended for adults. We don't knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.